Gambling should always be entertainment - never a source of stress, financial pressure, or harm. At Play Maple Casino, we promote safer gambling and provide tools and support to help you stay in control.
If the fun stops, help is available. You are not alone.
Legal age varies by province (18+ or 19+). Gambling should be for entertainment and not a way to earn money. Gambling may be addictive. If gambling becomes stressful or harmful, stop playing and use our safer gambling tools or contact a professional support service immediately.
Our Commitment to Safer Play
Play Maple Casino is committed to player protection and safer gambling practices aligned with Canadian responsible gaming expectations. We focus on prevention, transparency, and support - without judgement.
What Responsible Gambling Means
Responsible gambling means staying aware of the time and money you spend, and the emotional role gambling plays in your life. Safer gambling is about control, awareness, and prevention - not shame.
Safer Gambling Tools Available at Play Maple Casino
Deposit limits
Set a maximum deposit amount per day, week, or month to help prevent overspending.
Loss limits
Cap how much you can lose in a set timeframe. Once reached, further betting is restricted until reset.
Bet (wagering) limits
Limit the total amount you can wager over a period, regardless of wins or losses.
Session time reminders
Receive reminders (reality checks) showing how long you have been playing and your session activity.
Cooling-off periods
Temporarily suspend your account for a chosen period to take a break and reset.
Self-exclusion
Self-exclusion is a confidential tool that blocks your account for a set period (for example, six months, a year, or indefinitely). During this time, you won't be able to log in or gamble, and your account can't be reopened until the exclusion ends.
Account history and stats
View deposits, withdrawals, and betting activity for transparency and better decision-making.
Custom limit requests
Contact support if you need personalised limits or responsible gambling assistance.
How to use these tools
- Log in to your Play Maple Casino account.
- Open 'Account Settings', then select 'Responsible Gambling'.
- Choose the tool you want to enable (limits, reality checks, cooling-off, or self-exclusion).
- Confirm your selections. Some changes may take effect after a short processing window for player protection.
Recognising the Warning Signs
- Spending more than you can afford
- Gambling with money meant for essentials (rent, bills, groceries)
- Chasing losses or trying to win back money
- Feeling anxious, guilty, or restless about gambling
- Hiding gambling activity from others
- Borrowing money or selling possessions to keep gambling
- Neglecting work, school, or family responsibilities
Support and Help Resources in Canada
Do you need help now? If gambling feels stressful or harmful, use safer gambling tools or contact a support service immediately. These organisations provide free, confidential support:
- Responsible Gambling Council (RGC): Education, prevention, and safer gambling resources.
- ConnexOntario (Ontario): 24/7 support and referrals.
- Gamblers Anonymous: Find online or in-person peer support meetings across Canada.
- Gambling Therapy: International online support.
Provincial support lines
| Province/Territory | Service | Phone |
|---|---|---|
| Ontario | ConnexOntario | 1-866-531-2600 |
| Alberta | Alberta Health Services Addictions Helpline | 1-866-332-2322 |
| British Columbia | BC Responsible and Problem Gambling Program | 1-888-795-6111 |
| Manitoba | Manitoba Addictions Helpline | 1-855-662-6605 |
| Quebec | Gambling: Help and Referral | 1-800-461-0140 |
Legal Age and Identity Verification
Gambling is strictly age-restricted in Canada. Most provinces require players to be 19+, while some allow gambling at 18+.
Legal gambling age by province
| Province | Legal Age |
|---|---|
| Alberta | 18+ |
| Manitoba | 18+ |
| Quebec | 18+ |
| Ontario | 19+ |
| British Columbia | 19+ |
Note: Many legit online casinos in Canada verify identity and age before real-money play is permitted, which may include document and payment method verification (Know Your Client or KYC).
Evidence and Sources
- Statistics Canada(2025). Gambling Statistics in Canada. Retrieved from
https://sigma.world/ca/play/blog/gambling-demographics-canada/ - Responsible Gambling Council (Canada). Safer Gambling Resources. Retrieved from
https://responsiblegambling.org/ - ConnexOntario (Ontario). 24/7 Support and Referrals. Retrieved from
https://www.connexontario.ca/contact-us/
Related policies and support
- Responsible gambling tools
- Self-exclusion
- Terms and conditions
- Privacy policy
- Contact us
- Editorial Policy
Editorial and Player Safety Standards
Play Maple Casino publishes responsible gambling information that is evidence-based, supportive, and free from promotional influence. We prioritise player wellbeing and update this page regularly to reflect current Canadian support resources. This page is not used to promote bonuses or encourage increased play.